<Airport Limousine Tickets>
Refunds will not be provided if the customer fails to board the bus due to delay or cancellation of connecting flights.
Please make your own refund or transfer at least five minutes before the bus departure. In the event of a refund, a refund charge of JPY 110 per person will apply.
*If more than five minutes have passed before the bus departure, you cannot process a refund from Travel CUBE. If you wish to request a refund, please contact us via the form below providing the date and time, flight number, purchase number, and name of the reserved flight.
・Inquiry form (For ANA Mileage Club member)
<Except for Airport Limousine Tickets>
Tickets without a reservation date can be used within the validity period.
Only if the ticket has not been used and is still within the validity period, the refund can be made by the customer himself/herself via Travel CUBE. Subject to a prescribed fee will be charged for refunds, so please check each product page.
[If you purchased a connecting flight ticket via Travel CUBE]
If the ANA reserved flight purchased through Travel CUBE is subject to a change or refund due to force majeure such as a typhoon or snowfall, please contact us via the form below providing the date and time, flight number, purchase number, and name of the reserved flight.